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EdTech & The Future of Work
GSV Ventures
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Inbound Sales Supervisor

Abwaab

Abwaab

People & HR, Sales & Business Development, Operations
Riyadh Saudi Arabia
Posted on Oct 9, 2025

Abwaab | Inbound Sales Supervisor

Role Overview:

We are looking for a candidate seeking an exciting and challenging opportunity to grow with a hyper-growth EdTech company. The ideal person will have exceptional communication and interpersonal skills.

Responsibilities:

  • Oversee the daily operations of the telesales team and ensure adherence to sales plans and operational guidelines.

  • Monitor the implementation of approved sales strategies and ensure performance targets are met.

  • Track key performance indicators (KPIs) and prepare regular reports for management, highlighting challenges and opportunities.

  • Train and guide new and existing team members to enhance their sales skills and ensure service quality.

  • Motivate the team and maintain a positive work environment that fosters collaboration and results.

  • Coordinate with departments such as Marketing and Operations to align daily efforts with overall business objectives.

  • Contribute to improving sales techniques and participate in the development of sales scripts in collaboration with the relevant departments.

  • Handle daily operational issues and ensure they are resolved efficiently to maintain smooth workflow.

Requirements and skills:

  • Bachelor's degree in Marketing, Business Administration, or a related field.

  • Minimum of 2 years of experience in telesales, including at least 1 year in a supervisory role.

  • Strong leadership and communication skills with the ability to motivate the team and drive results.

  • Attention to detail and the ability to analyze performance reports regularly.

  • Proficiency in CRM systems and sales tools.

  • Excellent organizational and time management skills.

  • Flexibility and the ability to adapt to a fast-paced and dynamic work environment.

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