Responsibilities

• The Relationship Manager will be responsible for the renewals and the referrals of the student.
• He/she must have the ability to Cross-sell/Up-sell the product.
• Should aim to engage and preserve the existing customers and cultivate profitable relationships as well.
• The Relationship Manager will be required to interact with customers via calls and messages.
• Documenting the queries of the parents and managing to solve them in time.
• Managing daily trackers of the student operation team.
• Maintaining the feedback from the parents and ensuring the proper action is taken in time.
• The Relationship Manager should take up the responsibility of managing the Tutor's success.
  
  

This job was posted by Aman Aswal from BrightChamps.