Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

Job Description

We are seeking a Senior DevOps Engineer with hands-on experience building, automating and fixing formatting operating large-scale systems. You will be part of an exceptional team of individuals spread across the globe, working on the most challenging technical problems in EdTech, helping to build systems, tools, and platforms on which Turnitin’s infrastructure and applications are deployed and operated.

Responsibilities:

• Collaborate cross-functionally with the Engineering, Quality Assurance, and Support teams.
• Break down large projects and features into independently workable/shippable milestones and stories.
• Contribute to the architectural design and implementation of the infrastructure Turnitin runs both on-premise and in AWS.
• Contribute readable, testable, maintainable & documented code when making changes to our infrastructure through Infrastructure as Code (IaC) systems like Terraform, or AWS Cloudformation.
• Contribute readable, testable, maintainable & documented code when managing configuration for our infrastructure through Configuration as Code (IaC) systems like Ansible, or Puppet.
• Implement secure, resilient architectures following AWS Well-Architected Framework best practices.
• Support hybrid environments that include containerized services (e.g., EKS, ECS) where needed, while advocating for Serverless-first patterns.
• Ensure systems and platforms relied upon by both external and internal customers are fault-tolerant, highly available.
• Document systems, processes, and decisions clearly to support team alignment and operational excellence.

Qualifications

• Proven hands-on experience with AWS Serverless technologies (Lambda, API Gateway, Step Functions, DynamoDB, S3, etc.).
• Proficient with Infrastructure as code tools such as AWS SAM, CloudFormation, or Terraform.
• Strong working knowledge of containerization technology (Docker) and administration of distributed containerization orchestration like Kubernetes (including EKS/AKS/GKE) or ECS.
• Comfortability creating and executing configuration management using tools like Ansible and Puppet.
• Be well-versed in best practices when writing efficient, understandable & maintainable Infrastructure as Code.
• Solid troubleshooting skills in distributed, event-driven systems is a plus (including network, storage, compute layers, and service dependencies such as DNS, DB, etc.).
• Experience with continuous integration and delivery platforms such as Jenkins, Github Actions, or Bitbucket Pipelines.
• Skilled in scripting languages (Python, Node.js, or similar) for automation and custom Lambda development.
• A strong understanding of microservices, micro front-ends and distributed architecture.
• Familiarity with modern APM tools like OpenTelemetry
• Familiar with monitoring, alerting, and tracing tools (CloudWatch, CloudTrail, X-Ray, OpenSearch)

Additional Information

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!