Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. You'll join our diverse community of colleagues who are all unified by a shared desire to make a difference in education. So come join us and begin the most gratifying next chapter of your career.

For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Our products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, ProctorExam, and Ouriginal.

Job Description

Overview

As an Email Administrator, you will work collaboratively with the Email Marketing Team and Corporate Marketing in taking email requests, scheduling assignments, and providing necessary assets to the team and managing event emails. You will be responsible for ensuring that our emails are scheduled to deploy on time and communicate updates to internal stakeholders.

The ideal candidate has a strong command of the English language, experience using project management tools, and a keen eye for detail. The ability to work efficiently under tight deadlines and collaborate effectively with the email team and other internal stakeholders is essential.

This role is ideal for someone looking to further their skills and understanding of email marketing as well as digital marketing in general. Full training on our marketing platforms and email marketing theory will be given. This role will also focus on email marketing strategy, analytics and how to interpret learnings into actionable plans.

Responsibilities:

• Intake email requests via the project management tool, Asana. This includes reviewing the email request briefs for completion and assigning tasks to the correct team members.

• Maintain the Email Calendar with scheduled emails to share to stakeholders

• Request lists from Marketing Operations using criteria provided by stakeholders and confirm with the email manager if the size is viable for a mailing via Pardot.

• Upload email copy for machine translation as needed for localization/translation needs.

• Paste and design emails in Stripo using existing templates and supplied assets (copy / images / URL's) and export HTML from Stripo once the email is approved.

• Work with stakeholders on email approvals.

• Support the email marketing team on exporting Pardot email reports.

• Manage event email invites

Qualifications

• 6 months - 1 year experience using project management tools, preferably Asana.

• Basic working knowledge of digital marketing.

• Basic understanding of CRM platforms

• Capable of handling multiple tasks with competing priorities under minimal supervision.

• Able to think critically and exercise independent judgement and discretion.

• Excellent attention to detail.

• English writing and communication skills in a cross-departmental, global organisation.

• Strong time management and organisation skills.

• Ability to work autonomously as well as part of a team.

• Ability to thrive in a fast-paced, challenging environment.

• Self-motivated and committed

• Approachable

• Positive

• Tenacious

• Curious

• Love learning and developing new skills

• Self-aware

TII Elements:

• One Team: Collaboration & Influencing

• Customer Centric: Quality Focus

• Integrity: Self-Awareness & Impact

• Action & Ownership: Resourcefulness

• Passion for Learning: Curiosity

Additional Information

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.

• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.

• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

• Action & Ownership - We have a bias toward action and empower teammates to make decisions.

• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.

• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.