Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work.

Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Job Description

Technical Expertise & Strategy

• Expert Knowledge: Work to gain expert knowledge of product technical aspects, including architecture, system infrastructure, and software development practices.
• Technical Roadmap: Interface with Product Managers and Engineering Leaders to balance business delivery priorities with technical health, driving the execution of the technical roadmap.
• Process Improvement: Analyze existing workflows and propose improvements to increase efficiency and effectiveness across the plan and build phases of work delivery.

Collaboration & Alignment

• Product Manager Partnership: Collaborate with Product Manager(s) to translate their strategic Product vision (Narrative, Scope, Initiative) into measurable outcome-based epics .
• Scope Advising: Advise the Product Manager on scope trade-offs during initiative or improvement development based on team capacity and technical feasibility.
• Delivery Visibility: Stay deeply informed on development status and execution detail, empowering the Product Manager with line-of-sight on delivery targets.
• Cross-Team Coordination: Take the lead to manage cross-team coordination and dependencies, proactively identifying and remediating misalignments to free Engineering Leaders and boost team velocity.

Work Management & Execution

• Work Synchronization: Synchronize the work (backlog) with the team's ability to execute (capacity) in partnership with Engineering Leader(s); advise Product Managers of timelines for team execution.
• Story Refinement (Technical): Collaborate with Technical Lead(s) to translate outcome based Epics into technically feasible and well-designed stories, ensuring clear acceptance criteria for engineering team execution.
• Risk & Debt Management: Coordinate with Technical Lead(s) to identify technical risks and debt, and then partner to prioritize and resolve them within the backlog.
• Priority Management: Support the Technical Lead(s) and Engineering Leader(s) in ensuring the team stays focused by managing and communicating changes in work priority.
• Agile Leadership: Lead technical aspects of Agile events, such as backlog refinement and sprint planning, to ensure the development team's work is technically sound and aligned with objectives.

Documentation & Communication

• Documentation: Create and maintain clear, comprehensive documentation for systems, delivered solutions, processes, and technical procedures.
• Stakeholder Communication: Act as a primary point of contact between the technical team and stakeholders, facilitating clear and informed communication about technical challenges and decisions.

Qualifications

• Experience: 5+ years of experience in a software engineering, technical project manager, technical product owner or similar role within a software engineering or IT environment.
• Technical Acumen: Strong understanding of software development lifecycle methodologies (e.g., Agile, Scrum and CI/CD pipelines) and modern technology concepts (Cloud, APIs, MFEs), databases, and system architectures.
• Analytical Skills: Excellent problem-solving and analytical abilities with a keen attention to detail and a knack for identifying gaps or redundancies; interpret data for making informed prioritization decisions and validating product metrics.
• Communication: Outstanding verbal and written communication skills. Ability to effectively bridge the gap between technical and non-technical audiences.
• Tools: Proficiency with work management tools (e.g., Jira, Jira Service Management, Jira Product Discovery) and documentation platforms (e.g., Confluence, Google Suite).
• Soft Skills: A self-starter with the ability to work independently and as part of a team. Must be highly organized and able to manage multiple priorities simultaneously.

Preferred Qualifications

• Experience with a specific industry or software domain relevant to the company.
• Certifications such as A-CSPO/CSP-PO, PMI-PBA, PMI-ACP, CBAP, or similar.
• Certifications in Cloud or other modern technology concepts.
• Experience with DevOps practices and tools.
• Experience or certifications with industry standard frameworks such as SAFe, ITIL, COBIT.

Additional Information

The expected annual base salary range for this position is: $112,000/year to $168,000/year. This position is bonus eligible / commission-based.

Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.

Total Rewards @ Turnitin
At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work.

Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates.

In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

• Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do.
• Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe.
• Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard.
• One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes.
• Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world.

Global Benefits

• Remote First Culture
• Health Care Coverage
• Education Reimbursement*Competitive Paid Time Off
• Self-Care Days
• National Holidays
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time Off
• Charitable Contribution Match
• Monthly Wellness or Home Office Reimbursement
• Access to Employee Assistance Program (mental health platform)
• Parental Leave
• Retirement Plan with match/contribution

Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team!

Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.